Privacy Policy

Last updated: September 8, 2026

Manualmaniac™ operates this online store and website, including all related content, features, products, tools and services (collectively, the “Services”). Our store is hosted and powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how Manualmaniac™ collects, uses, stores and discloses your personal information when you visit our website, place an order, create an account, communicate with us or otherwise use our Services.

If there is a conflict between this Privacy Policy and our Terms of Service concerning the collection, processing or disclosure of personal information, this Privacy Policy will apply.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

The personal information we collect depends on how you interact with our Services, the features you use and the country or region in which you live.

We may collect the following categories of personal information:

• Contact information: Your name, email address, telephone number, billing address and delivery address.

• Order and transaction information: Products viewed, added to your cart or purchased, order history, returns, refunds, cancellations, discounts and transaction details.

• Payment information: Payment method, payment confirmation, billing details and limited payment information. Complete payment card details are generally processed securely by Shopify or the applicable payment provider and are not stored directly by Manualmaniac™.

• Account information: Your username, password, saved addresses, preferences and account settings.

• Customer support information: Messages, photographs, videos, documents and other information you provide when contacting us about an order, return, product or support request.

• Device and technical information: IP address, browser type, device type, operating system, network connection, language, time zone and other technical identifiers.

• Website usage information: Pages and products viewed, links selected, time spent on the website, referring website, cart activity and interactions with our Services.

• Marketing information: Your email marketing preferences, responses to promotions and interactions with advertisements or marketing communications.

• Reviews and user content: Product reviews, ratings, photographs or other content you voluntarily submit.

We do not intentionally collect sensitive personal information unless it is necessary to provide the requested service or required by law. Please do not send sensitive information through unsecured communication channels.

How We Collect Personal Information

We may collect personal information from the following sources:

• Directly from you: When you place an order, create an account, subscribe to marketing communications, submit a form, leave a review or contact customer support.

• Automatically: Through cookies, pixels, local storage and similar technologies when you visit or interact with our website.

• From Shopify and service providers: Including payment processors, delivery companies, analytics providers, fraud-prevention providers and customer-support services.

• From advertising and business partners: Where permitted by law and subject to your privacy and consent choices.

• From publicly available sources: Where permitted by applicable law.

How We Use Personal Information

We may use your personal information to:

Provide and Fulfil Our Services

• Process and confirm orders

• Process payments

• Arrange fulfilment and delivery

• Provide tracking information

• Manage customer accounts

• Process returns, replacements and refunds

• Provide product and customer support

• Communicate with you about your order

• Remember your cart, preferences and account settings

Improve and Personalise Our Services

• Understand how customers use our website

• Improve our products, website and customer experience

• Recommend relevant products

• Troubleshoot technical issues

• Conduct internal analytics and reporting

Marketing and Advertising

Where permitted by law, we may use your information to:

• Send promotional emails and special offers

• Inform you about new products, restocks or store updates

• Measure the effectiveness of advertising campaigns

• Display personalised or relevant advertising

• Build advertising audiences through approved advertising platforms

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the message. Unsubscribing from marketing will not prevent us from sending transactional communications about your account or orders.

Security and Fraud Prevention

We may use personal information to:

• Authenticate accounts and transactions

• Detect and prevent fraud, abuse and unauthorised activity

• Protect our customers, business and website

• Investigate suspicious transactions, disputes or chargebacks

• Enforce our Terms of Service and other policies

Legal and Regulatory Purposes

We may process personal information to:

• Comply with applicable legal, tax, accounting and regulatory obligations

• Respond to valid requests from courts, regulators or law-enforcement authorities

• Establish, exercise or defend legal claims

• Resolve disputes

• Protect our legal rights and the rights of others

Legal Bases for Processing

If you are located in the European Economic Area, the United Kingdom or another jurisdiction that requires a lawful basis for processing, we may process your personal information based on:

• Performance of a contract: To process your order, payment, delivery, return or customer-support request.

• Consent: For certain cookies, personalised advertising or marketing communications where consent is required.

• Legitimate interests: To operate and improve our business, prevent fraud, protect our Services and understand how customers use our website, provided these interests do not override your fundamental rights.

• Legal obligations: To comply with tax, accounting, consumer-protection and other legal requirements.

• Legal claims: Where processing is necessary to establish, exercise or defend a legal claim.

Where we rely on consent, you may withdraw it at any time. Withdrawal will not affect the lawfulness of processing completed before consent was withdrawn.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage and similar technologies to operate the website, remember your preferences, analyse website traffic, prevent fraud and provide advertising.

Cookies may include:

• Essential cookies: Required for checkout, account access, security, shopping-cart functionality and operation of the website.

• Functional cookies: Used to remember your preferences and provide enhanced website features.

• Analytics cookies: Used to understand how visitors interact with our website and improve its performance.

• Advertising cookies: Used to measure advertising and show relevant or personalised advertisements, where permitted.

Where required by law, non-essential cookies will only be used after you provide consent. You can manage available privacy and cookie choices through our cookie banner or your browser settings.

Blocking certain cookies may affect the functionality of the website, including the shopping cart, checkout or account features.

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide the Services.

These parties may include:

• Shopify and its affiliated services

• Payment processors and financial institutions

• Warehousing and fulfilment partners

• Postal services, carriers and delivery companies

• Customer-support and communication providers

• Website hosting, security and IT providers

• Analytics and performance providers

• Advertising and marketing partners

• Professional advisers, including accountants, insurers and legal advisers

• Government authorities, courts or regulators when legally required

Service providers may only use personal information for the services they perform for us or as otherwise permitted by applicable law and their own privacy notices.

We may also disclose information:

• When you request or consent to the disclosure

• To complete a business transaction, such as a merger, sale, financing, reorganisation or transfer of assets

• To investigate fraud, security incidents or policy violations

• To comply with legal obligations

• To protect our business, customers, property or legal rights

Targeted Advertising and Data Sharing

Depending on your location, certain advertising activities may be considered the “sale,” “sharing” or use of personal information for targeted advertising under applicable privacy laws.

Where these rights apply, you may request to opt out through our Data Sharing Opt-Out page.

If your browser sends a recognised Global Privacy Control signal, we will process it as an opt-out request where required by applicable law and where the signal can be associated with your browser, device or account.

Manualmaniac™ does not knowingly sell personal information in exchange for money.

Relationship With Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information when you access our website, use Shopify-powered features or complete a transaction.

Information submitted through our Services may be transmitted to Shopify and other service providers located outside your country of residence.

In certain circumstances, Shopify processes personal information on our behalf. In other circumstances, Shopify may act as an independent data controller for its own services and enhanced commerce features.

You can learn more by reviewing the Shopify Consumer Privacy Policy and manage certain Shopify privacy choices through the Shopify Privacy Portal.

International Data Transfers

Our service providers, fulfilment partners and technology platforms may process or store personal information in countries outside the country in which you live.

Where personal information is transferred outside the European Economic Area or the United Kingdom, we will rely on a legally recognised transfer mechanism where required. This may include:

• An adequacy decision

• Standard Contractual Clauses approved by the European Commission

• The United Kingdom International Data Transfer Addendum

• Another legally recognised safeguard

Please be aware that the privacy laws of the destination country may differ from those in your country.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our Services

• Maintain your account

• Process and document transactions

• Meet tax, accounting and legal obligations

• Resolve disputes

• Prevent fraud

• Enforce our agreements

• Establish, exercise or defend legal claims

The retention period depends on the nature of the information, our relationship with you and applicable legal requirements.

When personal information is no longer required, we may delete or anonymise it, unless continued retention is required or permitted by law.

Data Security

We use reasonable administrative, technical and organisational safeguards designed to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security.

You are responsible for keeping your account credentials confidential. Please contact us immediately if you believe your account or personal information has been compromised.

Do not send complete payment card details, passwords or other highly sensitive information by email.

Third-Party Websites and Services

Our website may contain links to websites, social networks or services operated by third parties.

We do not control and are not responsible for the privacy, security, accuracy or practices of third-party websites. Your interaction with those services is governed by their own privacy policies and terms.

The presence of a link does not necessarily mean that Manualmaniac™ endorses the third party or its services.

Children’s Privacy

Our Services are intended for adults and are not directed to children.

We do not knowingly collect personal information directly from children under 16 or under the minimum legal age applicable in their jurisdiction.

If you are a parent or legal guardian and believe that a child has provided personal information to us, contact us so that we can review and, where appropriate, delete the information.

Your Privacy Rights

Depending on where you live, you may have some or all of the following rights:

• The right to request access to your personal information

• The right to request correction of inaccurate or incomplete information

• The right to request deletion of your personal information

• The right to receive certain information in a portable format

• The right to object to certain processing

• The right to request restriction of processing

• The right to withdraw consent

• The right to opt out of targeted advertising, sale or sharing

• The right to appeal a decision concerning your privacy request

• The right to submit a complaint to a competent data-protection authority

These rights are not absolute and may be subject to legal exceptions. For example, we may retain certain transaction records where required for tax, accounting, fraud-prevention or legal purposes.

To submit a privacy request, contact diytoolstore1@outlook.com.

We may need to verify your identity before completing a request. If If an authorised representative submits a request on your behalf, we may require evidence of their authority and may also ask you to confirm your identity directly.

We will not unlawfully discriminate against you for exercising your privacy rights.

Communication Preferences

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in those emails.

Even if you unsubscribe from marketing, we may continue to send essential non-promotional messages concerning:

• Orders and delivery

• Payments and refunds

• Account security

• Customer-support requests

• Changes to our policies or Services where notice is required

Complaints

If you have a concern about how we collect or process your personal information, please contact us first at diytoolstore1@outlook.com so we can investigate and respond.

Depending on where you live, you may also have the right to lodge a complaint with your local data-protection authority.

Customers in the European Economic Area can find their relevant authority through the European Data Protection Board. Customers in Spain may contact the Spanish Data Protection Agency.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, data practices, service providers or legal obligations.

When we update this policy, we will publish the revised version on this page and change the “Last updated” date. Where required by law, we will provide additional notice.

Contact Us

For questions about this Privacy Policy, our privacy practices or your personal information rights, contact us at:

Manualmaniac™
Email: diytoolstore1@outlook.com
Address: Carrer del Doctor Vicent Zaragoza, 46020 València, Valencia, Spain

For applicable data-protection purposes, Manualmaniac™ is the controller of the personal information described in this Privacy Policy.